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Support

04 May 2011

As part of your subscription to The BankLink Service, our Support Team are on hand to help with any software or technical issues you have.

Contacting BankLink Support

For any queries about the use of our software or any related technical issues, contact the Support Team:

Phone: 1800 123 242
Email: support@banklink.com.au

We are available to provide assistance weekdays between these hours:

VIC

8.30am to 6.00pm

SA

 8.30am to 5.30pm

NSW

8.30am to 6.00pm

QLD

 8.30am to 5.00pm

TAS

8.30am to 6.00pm

NT

 8.30am to 4.30pm

ACT

8.30am to 6.00pm

WA

 8.30am to 4.00pm

Support Resources

A number of useful Support resources are available within this Client Resources section including:

  • Upgrading - contains instructions on upgrading

  • Installation & Activation - download installation files for BankLink Notes, Books, InvoicePlus and PayablesPlus, or register and activate BankLink InvoicePlus and PayablesPlus

  • Accounting System interfaces - includes information about the accounting systems which BankLink Practice interfaces with

  • Info Sheets - access our Information Sheets

  • Software Guides - the BankLink Practice Help file is your electronic manual

  • Remote Assistance - when requested by a member of our Support Team, access our Remote Assistance tool
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